Help
Stuck setting up RadioTiker?
Use this page when the installer, service connection, first scan, player, or broadcast window does not behave the way you expected.
Alpha supportSend details
Include your station handle, operating system, and the exact step where you stopped.
First checks
Before you send.
01Installer
Use the installer from your dashboard and run it on the computer that can read the station music folder.
02Service
Keep onboarding open while setup finishes. RadioTiker detects and links the local service automatically.
03Scan
Leave the station computer awake while its first library scan builds the catalog.
Contact
Send a help request.
This sends an email to RadioTiker support. We use the CAPTCHA check to keep the form usable during alpha without opening it to automated spam.